WHAT IS MINIFRIEND REWARDS?

It is our free loyalty program in Canada that lets you earn points on all your merchandise purchases and redeem those points for in-store credit.

HOW CAN I APPLY FOR THE MINIFRIEND REWARDS?

You can sign up to be a MiniFriend member here. All stores will be able to collect and redeem points except for our locations in Quebec, Manitoba, Saskatchewan and Yellowknife.

HOW AND WHERE CAN I REDEEM MY POINTS?

Points can only be redeemed in-store. Please inform our cashier that you would like to redeem points for the current purchase. You are able to redeem points when you have collected 60 or more points.

WHAT CAN I REDEEM MY POINTS FOR?

As a MiniFriend, for every 60 points, it can be redeemed for $1 in-store credit. Some exclusions may apply. Points can only be redeemed when you have collected 60 or more points.

WHAT IF I FORGOT TO COLLECT POINTS FROM A PREVIOUS PURCHASE?

If you forget to inform our staff about being a MiniFriend, you can email us at customerservice@miniso.ca with your registered contact or member ID and a copy of your receipt only for purchases within the past 7 days.

CAN I EARN AND REDEEM POINTS ON SHOP.MINISO.CA?

Unfortunately at this moment in time, we cannot process points on online purchases. This program is only to be used for in-store purchases. However, it will be our plan in the future!

WILL MY POINTS EVER EXPIRE?

Points do not have an expiration date, except as otherwise provided in the terms and conditions. If your MiniPoints have expired in error, please email us at customerservice@miniso.ca for assistance.

HOW ARE MY MINIPOINTS CALCULATED?

For every $1 spent in-store (before tax), you will collect 1 MiniPoint. For example, if you spend $50.99 before tax, you will collect 50 MiniPoints and cents do not accumulate indefinitely.

WHAT IF I WANT TO CHANGE MY PHONE NUMBER OR EMAIL AFTER SIGN UP?

Please email us at customerservice@miniso.ca and we will gladly change it for you!

WHERE CAN I READ THE TERMS AND CONDITIONS?

Please click here to review the MiniFriend Rewards Terms and Conditions.

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